Privacy Policy

This privacy policy applies between you, the user of this website, and Your VR Therapy Limited, the owner and provider of this website. Your VR Therapy Limited takes the privcy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provide by you in relation to the use of our website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

Data

Collectively all information that you submit to Your VR Therapy Limited via the website. This definition incorporates, where applicable, the definitions provided in the data protection laws.

Cookies

A small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features. Details of the cookies used by this website are set out in the clause below (Cookies).

Data Protection Laws

Any applicable law relating to the processing of personal data, including but not limited to GDPR, and any national implementing and supplimentary laws, regulations and secondary legislation.

GDPR

The UK General Data Protection Regulation

We/Us/Your VR Therapy Limited

Your VR Therapy Limited, a company incororated in England and Wales with registered number 13526410 whose registered office is at: Seighford Hall, Clanford RD, Staffordshire, ST18 9NL

UK and EU Cookie Law

The privacy and electronic communications (EC Directive) regulations 2003 as ammended by the Privacy and Electronic Communications (EC Directive) (ammendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (ammendment) Regulations 2018

User or you

Any third party that accesses the website and is not either (1) employed by Your VR Therapy Limited and acting in the course of their employment or (2) engaged as a consultant or otherwise providing services to Your VR Therapy Limited and accessing the website in connection with the provision of such services

Website

The website that you are currently using, https://www.yourvrtherapy.co.uk/, and any sub-domain/s of this site unless expressly excluded by their own terms and conditions.

 

  1. In this privacy policy, unless the context requires a different interpretation:
  2. The singular includes the plural and vice versa
  3. References to sub-clauses clauses, schedules, or appendicies are sub-clauses, clauses, schedules, or appendices of this privacy policy
  4. A reference to a person includes firms, companies, government entities, trusts and partnerships
  5. ‘including’ is understood to mean ‘including without limitations’
  6. Reference to any any statutory provision includes any modification or ammendment of it
  7. The headings and sub-headings do not form part of this privacy poicy

Scope of this privacy policy

  1. This privacy policy only applies to the actions of Your VR Therapy Limited and Users with respect to this website.
  2. For purposes of of the applicable data protection laws, Your VR Therapy is the ‘data controller’. This means that Your VR Therapy Limited determines the purpose for which, and the manner in which, your data processed.

Data Collected

  1. We may collect the following data, which includes personal data, from you:
  2. Name
  3. Contact information such as email address

In each case, in accordance with this privacy policy.

How we collect data

  1. We collect data in the following ways:
  2. Data is given to us by you

Data that is given to us by you

  1. Your VR Therapy Limited will collect your data in a number of ways, for example:
  2. When you contoct us directly through the website, by telephone, post, email or through any other means
  3. When you register with us to receive more information about our products

In each case, in accordance with this privacy policy.

Our use of data

  1. Any or all use of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
  2. Internal record keeping
  3. Transmission by email of marketing material that may be of interest to you

In each case, in accordance with this privacy policy

  1. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed ‘Your Rights’ below).
  2. For the delivery of direct marketing to you via email, we’ll need your consent via the opt-in.
  3. When you register with us to receive more information, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share data with

  1. We may share your data with the following groups of people for the following reasons:
  2. Our employees, agents and/or professional advisors – to provide users with important updates and developments in relation to Your VR Therapy products.

In each case, in accordance with this privacy policy.

Keeping data secure

  1. We will use technical and organisational measures to safeguard your data; for example, by keeping your data stored on a secure server.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via info@yourvrtherapy.co.uk.
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers devices against fraud, identity theft, viruses and other online problems, please visit getsafeonline.org.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your data on our system for the period necessary to fulfil the purposes outlined in this privacy policy or until you request it to be deleted.
  2. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to data:
  2. Right to access – the right to request (1) copies of information we hold about you at any time, or (2) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. Where we refuse, we will tell you the reason why.
  3. Right to correct – the right to have your data rectified if inaccurate or incomplete
  4. Right to erase – the right to request that we delete or remove your data from our system/s
  5. Right to restrict our use of your data – the right to block us from using your data or limit the way in which we can use it.
  6. Right to data portability – the right to request that we move, copy or transfer your data
  7. Right to object – the right to object to our use of your data including where we use it for our legitimate interests.
  8. To make enquiries, exercise any of your rights, or withdraw your consent to the processing of your data, please contact us via info@yourvrtherapy.co.uk
  9. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioners Office (ICO).
  10. It is important that the date we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

  1. This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites and we advise you read the privacy policy/statement of other websites prior to using them.

Changes of business ownership and control

  1. Your VR Therapy Limited may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Your VR Therapy Limited. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for purposes which it was initially supplied to us.
  2. We may also disclose data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

  1. Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device and do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience
  2. Cookies are stored for differing amounts of time, depending on type:
  3. Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
  4. Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
  5. The different types of cookies used within our website are:
  6. Strictly necessary cookies - These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
  7. Performance cookies - These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
  8. Functionality cookies - These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  9. Google Analytics - We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html
  10. The cookies used in this website are:

Name

Category

Purpose

_ga_43P8CMEY6F

Google Analytics

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

_ga

Google Analytics

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

cc_cookie

Necessary Cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

 

  1. In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way.
  2. These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.
  3. If you would like to restrict the use of cookies you can control this in your Internet browser.

General 

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this policy (or part of it) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of English and Welsh courts.

Changes to this Privacy Policy

  1. Your VR Therapy Limited reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following alterations.

This Privacy Policy was created on 22 June 2023.  

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